We are able to provide a service specifically designed to meet your individual requirements. In order to ensure your program will deliver the outcome sought, we invest time up-front to identify issues, discuss scheme and legislative requirements (nationally if applicable) and determine options that will best address your needs.
Austcover Workers' Compensation provides specialised and professional advice and assistance to support employers to manage and understand their claims, premium and scheme requirements.
The key components of the services Austcover is able to deliver are as follows:
WorkCover Policy of Insurance Premium Review
Austcover is able to analyse and assess your current premium policy structure, providing a comprehensive report detailing initiatives and actions necessary to address:-
Premium Monitoring
This will include reporting on premium payable, regular premium projections and necessary information for changes in remuneration or structure.
Claims Assist
Austcover will provide advice and assistance from incident occurrence through the stages of Agent/Insurer reporting, injury management, return to work obligations and ongoing claims management including case/statistical estimate reporting.
Claims Reviews and Long Term Claim Management
Austcover’s participation in claims strategy reviews can significantly influence claims outcomes, reduce the outstanding liabilities and ensure agreed actions and strategies are initiated and completed.
Austcover defines long-term claims as greater than 52 weeks of time-lost and therefore requiring a particular focus and strategic initiatives to achieve resolution.
An integral part of the injury management process is the need to identify, at key points in time, the appropriate focus for each individual claim.
Austcover Assist
Austcover has in place a help line for all current clients that provides the opportunity to obtain advice or to seek confirmation concerning the many issues that confront employers regarding Workers’ Compensation.