What’s different about us?
Let’s face it, insurance is a grudge purpose and many people think about their insurance coverage from a cost-saving, rather than an investment perspective.
The industry is characterised by advertising rhetoric, direct insurers offering discounted introductory rates and rampant customer switching.
Austcover retains its existing quality customers as well as achieves its growth targets by demonstrating a point-of-difference to competitors.
Rather than just outshouting them, Austcover has changed the conversation completely.
We offer value for money; we’re not just a “shop” for the cheapest insurance products.
When we have conversations, it’s not about the hard sell.
First, we learn about you, your assets and your business interests. We work out what you need and then, tailor an insurance program to match. We translate your program for you and educate you along the way.
We’re here holding your hand.
We proactively approach you to review your program to ensure it’s still fitting in with your requirements and adjust it if necessary.
Should the day come when you need to make a claim, we will support you.
It’s that simple.
We say this because we know we’re good.
“We sell you a promise and keep that promise. There’s no logic to it, until you need it. The easiest people to sell insurance to are the ones who’ve had insurance and made claims that have worked because they already know the value.”
CEO, Austcover, John Berge
