Commercial Insurance

At Austcover we also have the ability to assist small business with their insurance needs. We service many small and medium enterprises, with tailor made packages and quality advice, in areas such as:

Tradesman
Retail Shops
Manufacturers
Office
Surgery
Importer/Exporter
Property Owners
Professionals.

Many small businesses grow to become larger businesses and we look forward to assisting these clients as their businesses become more complex. We endeavour to provide an insurance program that can grow with the business.

Our attention to Advise, Assist and Assure these clients is no less important.

Claims Management

The ultimate assistance and assurance we can provide is when you need your insurance policy i.e. making a claim. At Austcover we pride ourselves on delivering proactive service when you most need us.

Some features of this commitment and what we undertake to do for you include:

Providing a 24 hour a day emergency contact number
Experienced staff to handle all classes of insurance claims
Quick turn around times for all new claims
Able to visit clients to assist with any major or complex claims
Good relationships with insurance companies and loss adjusters
Negotiate on YOUR behalf with insurance companies
Expert understanding of insurance policies
Ensure that insurance companies and loss adjusters handle claims within an acceptable time frame by
continuously following them up
Ensure that any settlement offers are consistent within the terms and conditions of the policy wording
Lodge new claims on behalf of client’s to insurance companies via telephone
Friendly staff that are always available and willing to assist
Helping you prepare a claim by understanding what each insurer requires to have a claim expedited
Utilising an expert group of professionals including insurance lawyers, loss adjusters and accountants to
assist with complex matters.