The ultimate assistance and assurance we can provide is when you need your insurance policy i.e. making a claim. At Austcover, we pride ourselves on delivering proactive service when you need us most.
Some features of this commitment and what we undertake to do for you include:
- Providing a 24-hour a day emergency contact number
- Experienced staff to handle all classes of insurance claims
- Negotiate on YOUR behalf with insurance companies
- Ensure that insurance companies and loss adjusters handle claims within an acceptable time frame by continuously following them up
- Ensure that any settlement offers are consistent within the terms and conditions of the policy wording
- Utilising an expert group of professionals including insurance lawyers, loss adjusters and accountants to assist with complex claim matters.
Contact claims
P: (07) 3237 8612
E: claimsmanagement@austcover.com.au
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