We pledge to tell you the truth.

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We pledge that the phone will be answered promptly by someone who values your call.

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We pledge to listen and understand your needs.

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We pledge to get to know you and build a true partnership.

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We pledge to offer you the comprehensive cover you need. Peace of mind is priceless.

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We pledge to interrogate, enlarge and explain the small print! Being forewarned is forearmed.

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We pledge to provide an ongoing service and ensure your cover is up to date.

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We pledge to stand up for you. We’re on your side.

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What makes us different

We're on your side!

What do we mean by that?

We mean we promise to put you first. To fight for your right to the best cover in the first place and to deliver the best claims outcome in the end.

Find out more about our 8 pledges and how they sum up us being on your side.

Our team

It’s our staff
that set us

When we make a commitment, we stand by it. Each and every one of our team has pledged to put you first. We’ll be open and honest with you, only recommending cover we believe will do the job. We’ll provide you with first class service and most importantly, peace of mind.
Find out more.

Our advice & services

A wide range of services and knowledge.

We take great care to identify the particular needs of our clients, so we can tailor our service specifically for you. Whatever area you’re interested in, we have experienced specialist consultants available who will work with you to select the perfect policy to make sure you’re covered. Find out more.


The risk is real.  Make sure you're  protected

Catch up on all the insurance and financial news that could affect your future lifestyle or business prospects. Whether you’re after the latest info, industry insights or finding out about government policy changes,
read it here first.

Claims management

At Austcover we believe making a claim should be as simple and stress-free as possible.

That’s why we pledge to put your interests first and use all our expertise, perseverance and common sense to achieve a favourable claim resolution no matter how straightforward or complex your claim. Find out more.

Specialist Industries

Specialist advice for specialist industries.

Specialist industries require specialist insurance knowledge. We believe that clients achieve greater value working with individuals who have solid exposure to complex risk issues within specialist areas.
Find out more.